VoIP Phone Service: Do You Really Need It For Your Enterprise?
How we communicate now is different from how we used to 50 years ago. With the great advancements in technology, it’s now more efficient and much cheaper to get in touch with anyone in the world.
The same goes in the world of business. You need to keep up with the latest technology to stay ahead of the competition. We’re talking about new ways to communicate, new methods of keeping customers, and new ways to market your business. The internet is the most powerful marketing tool available. It is free to use, easy to set up, and is one of the fastest-growing industries.
That’s why the most effective way for business communication today is to use the internet to make calls. This tech is called VoIP phone service. Today, businesses of all sizes are switching from their antiquated phone systems to move forward with their more modern counterparts.
If you want to learn about this and how it compares to your other options, keep reading. We’ll also include our top picks for VoIP services as well as the benefits of switching. Make the most out of what technology has to offer.
VoIP phone systems
In many ways, this is just like your traditional phone system. But the main difference is instead of using copper wires to transmit audio and voice information, it uses a VOIP mobile phone solution. Therefore, the understanding of this tech lies in understanding VoIP itself.
Voice over Internet Protocol (VoIP) is an internet-based phone service. Rather than transmitting voice conversations through your copper wires, the conversations are digitized and routed through internet lines. First introduced commercially in the 1990s, technology for VoIP has improved significantly since then, and so has its popularity. In the early days, users complained that the sound quality wasn’t as good on VoIP as it was on a landline, but those issues aren’t a concern today.
Before, it was deemed as an unviable solution because of many issues including poor call quality, cost of internet connectivity, and general reliability. But remember, VoIP relies on the internet and communication hardware. That’s why as those technologies advanced and became cheaper, the quality of VoIP itself was propelled as well.
What features do people usually love?
In theory, the features that you can have as part of your phone system are endless. But just so you’d see how easily you can get previously inaccessible features, we’ve made a list of features to look out for!
1. Auto-attendant feature
Sometimes when you call, you have a bot that would guide you through a call menu. Regardless of which industry you experience this as a caller, there’s always this perception that the company is established.
But even if you literally just established your enterprise yesterday, you’d be able to get the same service in your VoIP phone system for much less.
2. Message, phone, and video integration
If your team is working in a remote setup, this type of integration will allow seamless communication. In a sense, you’re probably already doing this with Slack, but why not fully organize everything?
With everything in one place, you’d be able to make sure that everyone has access to accurate and up-to-date information. It also helps remove redundancies in the process.
3. Voicemail to email function
Instead of having your employees transcribe notes, they can instead focus on more important tasks. Any calls you miss can be automatically transcribed then sent directly to your email address.
This allows you to read them at your convenience along with your other emails. Never miss an important message ever again!
Benefits of switching to a VoIP phone system
Starting with your switch can start with just a virtual number from top telecom providers like Hottelecom.biz. And by taking that first step, you’ll be on your way to experiencing these benefits:
1. Enjoy pricey features for less
The biggest problem with traditional phone companies is how pricey each additional service is. This prevents newer enterprises from getting necessary features to optimize their operations.
Different businesses have different needs, so there’s no singular solution that would work for everyone all the time. With VoIP, you can create a custom system designed just for you.
2. No equipment necessary
Equipment not only adds to the expense but also takes time to set up. And if you want to be up and running the cheapest and quickest way possible, traditional providers won’t cut it.
Instead, get started with the gadgets that you already have like your laptop, desktop, and even smartphone!
3. No-commitment subscription
You don’t have to be locked in a particular subscription. If you decide that it’s not for you, just stop paying your subscription.
This means that if necessary, you can scale up or down with no issue!
Considering everything, a VoIP phone system is something that any business owner should at least give a chance. Move towards the future with the latest that communication technologies can offer!
